FAQ's

At Haven House, we aim to make the week a little easier for you and your family. We’re open Monday to Thursday from 8:00am to 6:00pm , and on Fridays until 5:00pm . During these times, you can rely on us to provide a safe, welcoming space where your children are well looked after!

We look after children from 6 months to 2 years old, with care that’s shaped around their early development. Our team provides a safe and welcoming space where babies and toddlers can grow, explore, and feel secure. We focus on giving each child the right support at this important stage in their lives!

Our days are filled with a balance of free play, creative activities, outdoor time, story sessions, and age-appropriate learning. While we follow a gentle routine to give structure, we keep things flexible to suit the children’s needs. On Tuesdays and Thursdays, we head out for Forest School sessions, which are an important part of our week. These sessions give children the chance to explore nature, build independence, and enjoy a wide variety of play and learning experiences!

Being home-based means we can keep our groups small and our routines relaxed, giving each child lots of individual attention. Your little one will enjoy the comfort of a homely environment, while still taking part in fun activities and building friendships along the way!

We offer a gentle settling-in period, where you can stay with your child and gradually get used to spending time apart. Every little one is different, so we take things at a pace that suits them, helping them feel safe and comfortable as they settle in!

Yes, we offer a wide range of homemade meal options to cater to various dietary preferences, including vegans, pescatarians, and vegetarians. We strive to ensure that all children have access to nutritious and delicious meals that suit their needs!

Yes, we accept government funding. If you're interested in applying for government funding to support your use of our services, we encourage you to request further information from us!